Hope Springs Africa respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains the types of information we may collect when you visit our website, make a donation, sign up for communications, complete a form, or otherwise connect with us, and how that information may be used and protected.

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1. Information We Collect

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We may collect information that you voluntarily provide to us, including your name, email address, phone number, mailing address, donation information, and information you choose to provide through contact, travel-interest, board-interest, newsletter, or other forms.

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We may also collect certain information automatically when you visit our website, such as your browser or device type, pages visited, links clicked, and general website usage information.

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2. How We Use Your Information

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We may use the information we collect to:

• Process and acknowledge donations.

• Respond to questions, requests, or forms you submit.

• Send newsletters, organizational updates, and other communications you have chosen to receive.

• Communicate with donors and supporters about their giving.

• Follow up regarding travel experiences, partnerships, board service, or other areas in which you have expressed interest.

• Understand how visitors use our website and improve the experience we provide.

• Maintain appropriate organizational and financial records.

• Comply with applicable legal, tax, accounting, and regulatory requirements.

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3. Donations and Payment Processing

Hope Springs Africa uses third-party service providers to facilitate online donations and payment processing.

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When you make an online donation, certain personal and transaction information may be collected or processed by those providers in accordance with their own privacy and security practices.

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Hope Springs Africa does not directly receive or store your full credit or debit card number through our website. Donorbox states that payment information is processed through payment providers such as Stripe and PayPal rather than storing full credit-card numbers on its servers.

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4. How We Share Information

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Hope Springs Africa does not sell or rent your personal information.

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We may share information with trusted service providers that help us operate our website, process donations, communicate with supporters, maintain records, or provide other services on our behalf. Information is shared only as reasonably necessary for those purposes.

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We may also disclose information when required by law or when reasonably necessary to protect the rights, safety, or integrity of Hope Springs Africa, our supporters, or others.

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5. Cookies and Website Analytics

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Our website is hosted through Wix and may use cookies and similar technologies necessary for website functionality, security, performance, and analytics.

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Cookies are small files stored on your device that can help websites function properly and provide information about how visitors interact with a site. Some third-party services or integrations may also use cookies or similar technologies. Wix notes that its sites use essential cookies and that additional integrations can introduce other types of cookies.

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Where available, you may manage your cookie preferences through the cookie settings provided on our website or through your browser settings.

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6. Communications and Your Choices

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If you subscribe to Hope Springs Africa communications, you may unsubscribe at any time by using the unsubscribe link included in our emails.

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You may also contact us to request that we update, correct, or delete personal information we maintain about you, subject to information we may be required to retain for legal, financial, tax, or other legitimate organizational purposes.

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7. Data Security

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We take reasonable administrative and technical measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

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However, no website, electronic transmission, or method of electronic storage can be guaranteed to be completely secure.

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8. Children's Privacy

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Our website is intended for a general audience and is not designed to collect personal information directly from children under age 13 without appropriate parental or guardian involvement.

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Hope Springs Africa's work may include programs involving children and youth, but participation in those programs is handled separately from general website use and may involve additional permissions, consent, or registration procedures.

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9. Third-Party Websites and Services

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Our website may contain links to third-party websites or services. Hope Springs Africa is not responsible for the privacy practices or content of those external sites. We encourage visitors to review the privacy policies of third-party services they choose to use.

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10. Changes to This Policy

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We may update this Privacy Policy periodically to reflect changes in our website, services, technology, or legal requirements.

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When we make changes, we will update the effective date shown at the top of this page.

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11. Contact Us

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If you have questions about this Privacy Policy, our privacy practices, or personal information you have provided to Hope Springs Africa, please contact us at:

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Hope Springs Africa
Email: hello@hopespringsafrica.org

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