top of page

legal disclaimers

Welcome to Hope Springs Africa's Legal Disclaimers Page. Here, we provide essential legal information and disclaimers governing our website and services. Please review these details to understand your rights and responsibilities. Contact us with any questions. Thank you for your

attention.

​

  1. Liability Disclaimer: Hope Springs Africa is not liable for any damages or losses resulting from using or misusing information or services provided on this website.

  2. Accuracy Disclaimer: While we strive to ensure the accuracy of information presented on this website, we do not guarantee its completeness or timeliness.

  3. Third-Party Links Disclaimer: We provide links to third-party websites for your convenience and informational purposes. These links are a testament to our commitment to providing you with a comprehensive experience. However, please note that Hope Springs Africa does not endorse or control the content of these websites and is not responsible for their accuracy or legality.

  4. Financial Disclaimer: Any financial information provided on this website is for informational purposes only and should not be considered financial advice. Visitors should consult with a professional financial advisor before making any investment decisions.

  5. Copyright Disclaimer: Unless otherwise stated, all content, including text, images, and videos, on this website is the property of Hope Springs Africa. Unauthorized use or reproduction of any content is prohibited.

  6. Privacy Policy Disclaimer: Hope Springs Africa is committed to protecting the privacy of its visitors. Our Privacy Policy outlines how we collect, use, and protect personal information provided by visitors to this website.

​

PRIVACY POLICY

At Hope Springs Africa, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us through our website and other platforms.

​

  1. Information We Collect:

    • Personal Information: When you interact with our website or sign up for our services, we may collect personal information such as your name, email address, phone number, and other relevant details. We will not share information. 

    • Usage Information: We may also gather non-personal information about your interactions with our website, such as the pages you visit, the links you click on, and your browsing preferences.

  2. How We Use Your Information:

    • To Provide Services: We use the information you provide to deliver our services, respond to your inquiries, and fulfill your requests.

    • For Communication: We may use your contact information to send you updates, newsletters, or other relevant communications.

    • For Analytics: We may analyze usage data to improve our website, services, and user experience.

    • For Legal Purposes: We may use your information to comply with legal obligations or enforce our policies.

  3. Information Sharing:

    • We do not sell, rent, or trade your personal information to third parties.

    • We may share your information with trusted service providers who assist us in delivering our services, but only to the extent necessary to fulfill their functions.

  4. Data Security:

    • We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

    • However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

  5. Your Choices:

    • You have the right to opt-out of receiving promotional communications from us by following the instructions provided in those communications.

    • You can also update, correct, or delete your personal information by contacting us directly.

  6. Children's Privacy:

    • Our services are not directed at children under the age of 13, and we do not knowingly collect personal information from individuals in this age group.

  7. Changes to This Policy:

    • We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with a revised effective date.

  8. Contact Us:

    • If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at hello@hopespringsafrica.org

CODE OF CONDUCT

At Hope Springs Africa, we are committed to fostering a supportive and inclusive environment for all individuals involved in our organization. Our Code of Conduct outlines the principles and guidelines governing our community's behavior and interactions. By participating in our programs, events, or activities, you agree to abide by the following principles:

​

1. Respect

  • Treat all individuals with dignity, kindness, and respect, regardless of race, ethnicity, gender, religion, age, sexual orientation, or background.

  • Listen actively and attentively to others, valuing diverse perspectives and experiences.

  • Refrain from engaging in discrimination, harassment, bullying, or intimidation.

2. Integrity

  • Act with honesty, transparency, and integrity in all your interactions and communications.

  • Respect the confidentiality of sensitive information shared within the organization and maintain appropriate boundaries.

  • Avoid conflicts of interest and disclose any potential conflicts that may arise.

3. Collaboration

  • Work collaboratively with others, fostering a spirit of cooperation, teamwork, and mutual support.

  • Value the contributions of every individual and strive to create an inclusive and welcoming atmosphere.

  • Communicate openly and constructively, addressing any concerns or conflicts in a respectful manner.

4. Professionalism

  • Conduct yourself in a professional manner at all times, representing Hope Springs Africa with professionalism and integrity.

  • Adhere to organizational policies, procedures, and guidelines, including those related to safety, security, and ethical conduct.

  • Uphold the reputation and values of Hope Springs Africa in your interactions with external partners, stakeholders, and the community.

5. Accountability

  • Take responsibility for your actions and decisions, acknowledging and learning from mistakes.

  • Seek feedback and guidance from mentors, supervisors, or colleagues when needed, and be open to constructive criticism.

  • Report any violations of the Code of Conduct or concerns about inappropriate behavior to the appropriate authorities within the organization.

6. Commitment to Mission

  • Demonstrate a strong commitment to the mission and values of Hope Springs Africa, working towards our shared goals with dedication and enthusiasm.

  • Strive to make a positive impact in the communities we serve, embodying the principles of compassion, empathy, and service.
     

By adhering to this Code of Conduct, we can create a supportive and inclusive environment where all individuals feel valued, respected, and empowered to contribute to our collective mission of bringing hope and transformative change to Rwanda, Africa.

LIABILITY WAIVERS

By participating in the cultural exchange trip organized by Hope Springs Africa, participants agree to the following terms and conditions:

  1. Assumption of Risk: Participants acknowledge the inherent risks associated with travel and cultural immersion activities, including but not limited to accidents, illness, injury, and unforeseen events.

  2. Release of Liability: Participants release Hope Springs Africa, its staff, volunteers, partners, and affiliates from any liability for personal injury, loss, or damage incurred during the trip, regardless of the cause.

  3. Code of Conduct: Participants agree to abide by the trip's rules and regulations, respect local customs and traditions, and always follow the instructions of trip leaders and guides.

  4. Medical Authorization: Participants authorize trip leaders to seek medical treatment on their behalf in case of emergency, including transportation to medical facilities and administration of necessary medical interventions.

Agreement to Terms: Participants affirm that they have read, understood, and agree to the terms and conditions outlined in the liability waiver, and they accept responsibility for their own actions and well-being during the trip.
 

  • Demonstrate a strong commitment to the mission and values of Hope Springs Africa, working towards our shared goals with dedication and enthusiasm.

  • Strive to make a positive impact in the communities we serve, embodying the principles of compassion, empathy, and service.
     

By adhering to this Code of Conduct, we can create a supportive and inclusive environment where all individuals feel valued, respected, and empowered to contribute to our collective mission of bringing hope and transformative change to Rwanda, Africa.

CANCELLATION POLICY

Hope Springs Africa operates on a strict no-refund policy for cultural exchange trips. The following reasons support this policy:

  1. Pre-arranged Commitments: Hope Springs Africa commits significant resources in advance to secure participants' accommodations, transportation, and activities. These commitments are made based on the number of confirmed participants, and cancellations can result in financial losses for the organization.

  2. Limited Availability: Spaces on cultural exchange trips are limited, and once a participant reserves a spot, it may prevent others from joining the trip. Late cancellations can leave difficult vacancies to fill, significantly affecting the overall experience for other participants.

  3. Planning and Preparation: Trip planning involves meticulous coordination and preparation to ensure a safe and enjoyable experience for all participants. Cancellations disrupt this process and may require logistics, accommodations, and activity adjustments, causing inconvenience and additional costs.

  4. Non-transferable Deposits: Deposits paid by participants are strictly non-transferable and cannot be applied to future trips or transferred to other individuals. This policy is in place to ensure fairness and consistency in trip reservations and to prevent any potential disputes over deposit transfers.

Participants are encouraged to carefully consider their commitment to the trip before making a reservation, as deposits and payments are non-refundable under any circumstances. Hope Springs Africa appreciates your understanding and cooperation in maintaining the integrity of our cultural exchange programs.

bottom of page